SAFETY & QUALITY
A learning environment
you can trust,
built with care.
From tutor selection and lesson oversight to communication with parents, our approach is designed to help your child learn with confidence.
Our approach to safeguarding
As a service entrusted with your child, we value learning outcomes and a relationship in which they can continue comfortably and confidently.
OUR STANDARDS
Four safety standards
at Petra Tutors
Our team checks tutor suitability, records lesson progress and responds to concerns, rather than relying on the tutor alone. This helps parents understand how things are going.
Tutor screening
We review each tutor's qualifications, teaching experience, subject knowledge and suitability before introducing them to students.
Lesson oversight
Tutors share lesson content and progress with us, and we adjust the learning plan where needed.
Support for parents
Concerns and requests are handled by our team as well as the tutor.
Online and in person
For both online and in-person lessons, we carry out pre-start checks, keep communication channels clear and consider the safety of the lesson location.
TUTOR CHECK
Every tutor is checked
carefully before we introduce them.
We consider a tutor's education and English ability alongside how they work with children, explain ideas and communicate with parents.
- Reviewing teaching experience, subjects and suitable age groups
- Reviewing English ability, clarity when explaining in Japanese and learning support skills
- Considering your child's personality when matching tutors
- Checking how the first lesson went and adjusting if needed
- Looking for clear communication, punctuality and careful reporting
LESSON MANAGEMENT
Our team also supports
each lesson.
We keep a clear record of lesson content, progress and tasks, and share relevant information with you.
VISIBLE PROGRESS
What was covered,
and what comes next.
Using the tutor's post-lesson report, we set out what your child understood, what still needs work and what to cover next. Our team can also review this when needed, so you can follow their progress.
Sharing lesson content
A clear summary of what the lesson covered, what your child can now do and what to work on next.
Adjusting the learning plan
We revisit the approach based on the goal, whether the focus is EIKEN, catching up with schoolwork or international school support.
Picking up concerns early
We look into concerns such as difficulty concentrating, homework that feels too hard or a tutor match that is not working.
PARENT SUPPORT
When something worries you,
you won't be left
to deal with it alone.
Contact us about communication with the tutor, lesson content, scheduling or the learning plan. The Petra Tutors team will look into the issue and respond.
What you can raise with us
Please get in touch even if you only have a sense that something is not quite right. We will look into it and, where appropriate, speak with the tutor or adjust the approach.
Fit and progress
When you have concerns about tutor fit or how your child is responding to lessons.
Homework and pace
When you'd like to adjust the amount of homework, the difficulty of materials, or the pace of lessons.
Scheduling
When you'd like schedule changes and absence notices handled clearly.
How lessons run
When you'd like to check how in-person or online lessons work, or ask about safety.
Speak to us
with confidence.
We can explain lesson management, tutor matching and safety in detail. Start with a free trial or message us on LINE to tell us about your child's situation.