Questions are welcome
before your first lesson.
Answers to common questions about the free trial, pricing, tutors and lesson formats.
Questions are welcome, with no pressure to enrol.
Questions we're often asked
The questions we hear most before a first conversation. Go straight to the topic you need.
Petra FAQ
- Petra
About the free trial
We ask about the student's current level and goals, then suggest a tutor and a learning plan. The first trial lesson is free, there is no registration fee, and you are welcome to get in touch just to ask questions.
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Pricing
Online lessons are €49 for 60 minutes and in-person lessons are €59 for 60 minutes. There is no registration fee, and matching, changing tutor, progress updates and parent support are all included.
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Lesson format
Online lessons are available anywhere in the Netherlands. In-person lessons are mainly offered in Amstelveen and Amsterdam.
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Tutors
Tutors are not limited to Japanese speakers. We introduce tutors from a range of international backgrounds, including native English speakers, and match them to the student. Parent communication can be in English or Japanese.
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Exams
Yes. Tell us the score or grade you are aiming for and your test date. For some exams, confirming a tutor may take a little time.
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International school support
Yes. We can support classwork, homework and English reading and writing, based on what the student's school is teaching.
Jump to whichever topic you need.
About the free trial
What happens in the free trial?
We ask about the student's current level and goals, then suggest a tutor and a learning plan. The first trial lesson is free, there is no registration fee, and you are welcome to get in touch just to ask questions.
Do we have to sign up after the trial?
No. After the trial you can take time to decide whether to continue.
Can a parent sit in?
Yes. For younger students especially, and for the first lesson, a parent is welcome to stay.
Pricing and payment
Is there a registration fee?
No. There is no registration fee.
How much do lessons cost?
Online lessons are €49 per 60 minutes and in-person lessons are €59 per 60 minutes. The first trial lesson is free. The in-person price includes usual travel within our service area.
Do you charge for tutor matching or for changing tutor?
No. Both matching and changing tutor are included in the price.
Tutors and fit
How is a tutor chosen?
We suggest a tutor based on what the student is studying, their age and year group, goals, learning style, language needs, location, and days and times.
What if the tutor is not the right fit?
We will suggest another tutor. Changing tutor is included in the price.
Can I ask for a Japanese-speaking tutor?
Yes, you can tell us your preference. We will do our best but cannot promise it for every request. Depending on the student's goals, a native English-speaking tutor may be the better choice, and if so we will explain why.
Do the tutors speak Japanese?
Tutors are not limited to Japanese speakers. We introduce tutors from a range of international backgrounds, including native English speakers, and match them to the student. Parent communication can be in English or Japanese.
Lesson format
Can we have online lessons anywhere in the Netherlands?
Yes. Online lessons are available anywhere in the Netherlands.
Where can in-person lessons take place?
We mainly offer them in Amstelveen and Amsterdam. Other areas can be discussed, depending on tutor availability and travel distance.
Can the tutor come to our home?
Within our service area you can ask for in-person lessons at a location that suits you. If a tutor cannot travel to a particular location or day, we will suggest online lessons or another option.
Can siblings have lessons?
Yes, please ask. Each student may have different goals and a different year group, so we suggest a suitable tutor for each.
Exams and subjects
Which subjects do you cover?
English, mathematics, international school support, and exam preparation such as IELTS and TOEFL. EIKEN is also available as a specialist service. Please ask about other subjects. For some subjects and levels, confirming a tutor may take a little time.
Do you support IELTS, TOEFL and EIKEN?
Yes. Tell us the score or grade you are aiming for and your test date. For some exams, confirming a tutor may take a little time.
Can students at international schools join?
Yes. We can support classwork, homework and English reading and writing, based on what the student's school is teaching.
After you join, and progress updates
How will we know how lessons are going?
After lessons we tell you what was covered, how the student got on, any homework and the next steps.
Can lessons be rescheduled?
Depending on the tutor's availability, we will rearrange where we can if you let us know in advance.
How often do you recommend having lessons?
Many families start with one lesson a week. When an exam is close, you can add lessons for a short time.
Have another
question?
Contact us and we will explain the tutor matching process, lesson formats and prices.
Questions are welcome, with no pressure to enrol.